Your rights under the General Data Protection Regulation
We're committed to protecting your personal data and respecting your privacy rights under GDPR. This page explains your rights and how we handle your data.
The General Data Protection Regulation (GDPR) is a European Union law that gives you control over your personal data. It applies to all companies that process personal data of EU residents, regardless of where the company is located.
Even though CareToady is based in the US, we respect and comply with GDPR principles because we believe in protecting your privacy regardless of where you live.
You have the right to know what personal data we have about you and how we use it.
How to exercise: Visit your profile page or contact us at privacy@caretoady.com
You can correct or update your personal data at any time.
How to exercise: Update your information in your profile settings
You can request that we delete your personal data in certain circumstances.
How to exercise: Contact us at privacy@caretoady.com with your deletion request
You can ask us to limit how we use your personal data in certain situations.
How to exercise: Contact us at privacy@caretoady.com with your restriction request
You can get a copy of your data in a machine-readable format to take elsewhere.
How to exercise: Contact us at privacy@caretoady.com to request your data export
You can object to certain types of processing of your personal data.
How to exercise: Contact us at privacy@caretoady.com with your objection
We collect only the data necessary to provide our home maintenance services:
To provide home maintenance scheduling, notifications, and related services you've requested.
To send you maintenance reminders, service updates, and important account information.
To analyze usage patterns and improve our app's features and functionality.
To comply with legal obligations and protect our rights and your safety.
We take data security seriously and implement appropriate technical and organizational measures:
We keep your personal data only as long as necessary for the purposes outlined in this policy:
To exercise any of your GDPR rights, you can:
Send your request to our Data Protection Officer at:
privacy@caretoady.com
Many rights can be exercised directly through your account settings and profile page.
We'll respond to your request within 30 days. For complex requests, we may extend this to 60 days.
We have appointed a Data Protection Officer to ensure compliance with GDPR:
Email: privacy@caretoady.com
Response Time: Within 30 days
Languages: English, Spanish, French, German
We may update this GDPR information page from time to time. We'll notify you of any significant changes by email or through our app. The last updated date is shown at the bottom of this page.
We're here to help! If you have any questions about your personal data, your rights, or this policy, don't hesitate to contact us. We're committed to transparency and protecting your privacy. 🐸
Last updated: October 26, 2025