Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
Introduction
At CareToady ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home maintenance platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- • Name and email address
- • Phone number (optional)
- • Home address and property details
- • Payment information (processed securely)
Usage Data
- • Maintenance tasks and schedules
- • App usage patterns
- • Device information
- • Location data (with permission)
How We Use Your Information
Service Delivery
To provide and maintain our home maintenance services, including task scheduling, climate-aware recommendations, and maintenance tracking.
Communication
To send you maintenance reminders, service updates, and important notifications about your account and our services.
Service Improvement
To analyze usage patterns and improve our services, develop new features, and enhance the user experience.
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our terms of service.
Data Security
Security Measures
We implement industry-standard security measures to protect your personal information:
- • Encryption of data in transit and at rest
- • Regular security audits and updates
- • Access controls and authentication
- • Secure data centers and infrastructure
Your Rights
Access & Control
- • View and update your personal information
- • Download your data
- • Delete your account
- • Opt-out of communications
Privacy Controls
- • Manage notification preferences
- • Control data sharing settings
- • Request data portability
- • Withdraw consent
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
Note: Disabling certain cookies may affect the functionality of our services.
Third-Party Services
We may integrate with third-party services for payment processing, email delivery, and analytics. These services have their own privacy policies, and we encourage you to review them.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.